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Contact Information

Prisma Electronics SA
87 Democratias Avenue
P.C. 68132, Alexandroupolis, Greece

+30 255 10 35 013

support@prisma.gr

Downloads

Documentation

Public Data

Version

Data

AQS LITE DATASHEET

16/03/2022

1.0.0

Download

AQS BASIC DATASHEET

16/03/2022

1.0.0

Download

AQS ENTERPRISE DATASHEET

16/03/2022

1.0.0

Download

AQS Configurator Manual

10/03/2022

1.0.0

Download

AQS User Manual

08/03/2022

1.0.0

Download

Frequently Asked Questions

What payment methods do you accept?

We accept three main payment methods: bank transfer, credit/debit card, and PayPal.

How can I make a payment using PayPal?

To make a payment via PayPal, simply choose the PayPal option during checkout. You’ll be redirected to the PayPal website to complete the transaction securely.

What is the data history retention policy for your plans?

We offer two plans: AQS Basic and AQS Pro. With AQS Basic, you can access data for the past three months. However, if you opt for AQS Pro, you will have access to all historical data, allowing you to analyze and track air quality over an extended period.

Where can I download the mobile apps for your services?

You can download our mobile apps directly using the following links:

  • For iOS devices (iPhone and iPad), click here
  • For Android devices, click here.
Is there a direct contact for ordering AQS products in large quantities?

Yes, if you are interested in purchasing a substantial quantity of AQS products, please reach out to our sales team directly at sales@prismael.com or call 25510 35013. They will assist you with volume ordering options and provide any necessary support.

How can I reach your customer support team for assistance or inquiries?

For any questions, technical support, or general inquiries, please contact our customer support team via email at support@prisma.gr. Our team is here to assist you promptly with any concerns you may have.

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