Frequently Asked Questions
We accept three main payment methods: bank transfer, credit/debit card, and PayPal.
To make a payment via PayPal, simply choose the PayPal option during checkout. You’ll be redirected to the PayPal website to complete the transaction securely.
We offer two plans: AQS Basic and AQS Pro. With AQS Basic, you can access data for the past three months. However, if you opt for AQS Pro, you will have access to all historical data, allowing you to analyze and track air quality over an extended period.
Yes, if you are interested in purchasing a substantial quantity of AQS products, please reach out to our sales team directly at sales@prismael.com or call 25510 35013. They will assist you with volume ordering options and provide any necessary support.
For any questions, technical support, or general inquiries, please contact our customer support team via email at support@prisma.gr. Our team is here to assist you promptly with any concerns you may have.
